Published: Wed, December 11, 2019
Electronics | By Kelly Massey

Millions of WhatsApp users to lose service

Millions of WhatsApp users to lose service

With 2019 nearly coming to an end WhatsApp is ending service for all phones running Windows OS and also some iPhones and Android phones running on old OS versions.

The Facebook-owned instant messaging platform has emphasised that the older versions of these operating systems won't be able to create new accounts or re-verify existing accounts from February 1.

Why will WhatsApp stop working on these phones?

You can select Email Chat and retrieve your important chats from iPhone via email before iOS 8-powered iPhones are no longer supported by WhatsApp.

If WhatsApp is now active on your iOS 8 device, you'll be able to use it until February 1, 2020. There are several Android and iOS phones that have made it to the list of devices that won't be supported by the platform.

WhatsApp has said that it would withdraw support for all Windows-based phones after December 31.

Messaging service WhatsApp will stop working on millions of phones in the next few months, as the company withdraws support from older devices.

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While WhatsApp is ending support for a bunch of devices, it is constantly improving its services as it continues to serve over 1.5 billion users across all platforms. Make sure the Auto Backup option is turned on so you don't have to worry about backing up your chats again. In 2016, the company stopped supporting BlackBerry devices and in 2017, support some Android, iOS and Windows devices running on older versions was discontinued. WhatsApp also plans to end support for all Windows Phone devices on December 31 2019.

How to export WhatsApp chats from Windows Phone?

The primary reason for stopping support for these devices is because WhatsApp will no longer actively develop for Windows Phone OS.

Windows phone users can also back up their chats by opening WhatsApp and tap on More settings chats and calls.

Now, you will have the option to include or exclude media while exporting the chat. The data will be backed up to your iCloud storage and it can be restored the next time you install WhatsApp on your new iPhone.

Open the chat you wish to export.

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