Published: Fri, July 12, 2019
Markets | By Otis Pena

Telstra And CommBank Are Borked Across Australia

Telstra And CommBank Are Borked Across Australia

"We're now looking into an issue affecting services including Eftpos and access to ATMs", the company said in a tweet at 4:19pm AEST on Thursday.

"We're aware of a Telstra network issue impacting electronic payments in our stores", the spokesperson said. "We'll keep you updated as we know more".

A Telstra outage has brought down Eftpos and ATM services around Australia, affecting Woolworths, the major banks and even McDonald's. "There is no need to call us if you are experiencing problems with these services".

The outage had affected some EFTPOS terminals and access to ATMs across the country on Thursday afternoon. We're sorry for the impact and inconvenience caused.

"Due to the current Telstra outage we are experiencing challenges with EFTPOS payments in stores nationwide and are unable to receive calls to our contact centre", a tweet from Caltex Australia said. It's affecting some of our services.

"Good news. Many of our services are starting to restore".

"We are impacted by an issue with one of our telecommunication providers that are affecting some of our services".

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Commonwealth has released a statement on social media, informers customers that they are aware that their machines are flopping and they're doing their best to resolve the issue.

Aussies without cash have been left unable to pay for anything after the outage hit at approximately 3pm AEST.

"The cause of the problem is under urgent investigation", she said.

A Reuters reporter at one supermarket in Sydney said the problem caused havoc as automated checkouts - which account for most checkouts at many stores - were shut down and staff checked customers' signatures to process card payments.

"Telstra has advised us the network connection is back up and running", Woolworths told AAP, offering an apology to customers for the delay.

"My understanding is, and this is unconfirmed from Telstra, the Telstra COIN Network, which is what they call the payments network, has had an issue today".

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