Published: Fri, July 12, 2019
Markets | By Otis Pena

AT&T Will Automatically Block 'Robocalls' for New Customers

AT&T Will Automatically Block 'Robocalls' for New Customers

Hiya, the company whose algorithms support AT&T's Call Protect, recently issued a robocall report, which shows that robocalls grew to 25.3 billion in the first half of 2019, up 128% compared to the same period a year ago and almost reaching the 26.3 billion robocalls Americans received in all of 2019.

AT&T will provide a free robocall-blocking service to mobile customers.

If you are an AT&T Mobility customer and you don't want to wait, here's more good news: AT&T Call Protect is available right now for download as an app, or by going into your account settings on myAT&T and turning it on.

Other service providers, such as Verizon and T-Mobile, offer call-blocking programs but only if a customer chooses to opt-in. Those customers will be notified by text when the service is active.

The free services comes after a June Federal Communications Commission ruling that allows wireless carriers to offer call-blocking to customers unless they decide to opt-out.

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AT&T says they have additional robocall-related announcements to make in the near future.

The free portion of the service will alert customers that a call is a suspected spam call, and from there consumers can manually block the call or send it to voicemail. Now, AT&T customers will only have to opt out via their account settings if they don't wish to have calls blocked. Sprint offers a Premium Caller ID service, but it costs $2.99 extra. The difference now is that Call Protect will be added to AT&T phone lines automatically.

Robocall blocking uses algorithms and network scanning to identify unwanted calls, similar to how email providers scan for spam messages. Both iPhones and Android phones have built-in call-blocking features that work independently from your carrier anyway.

AT&T* will add automatic fraud blocking and suspected spam-call alerts to millions of AT&T consumer lines at no charge.

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