Published: Fri, June 07, 2019
Markets | By Otis Pena

Walmart Set to Deliver Groceries Into Your Home

Walmart Set to Deliver Groceries Into Your Home

Two years ago, Walmart tested a similar service in the Silicon Valley area but teamed up with delivery startup Deliv and worked with August Home, makers of smart locks and smart home accessories. Walmart has also created 30,000 "personal shopper" jobs in stores who select groceries for customers' online pickup and delivery orders.

The retailer, which is the largest USA grocer with 2018 food sales of $184.2 billion, will announce later on Friday that InHome Delivery, as the service will be called, will be available to customers in Kansas City, Mo., Pittsburgh, and Vero Beach, Fla., in the fall, with an expansion to more markets later on very likely.

The option will be available to more than a million customers this fall in Kansas City, Pittsburgh and Vero Beach, Florida.

"What if we put their groceries away inside their kitchens or garages?" said Doug McMillon, president and CEO of Walmart.

Walmart workers who've been at the company for at least a year can apply for the in-home delivery position.

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Here's how the service works: Customers can purchase groceries online and select a delivery day.

"We're taking it out of Store 8 and bringing it into the core business", Lore said at a presentation to reporters on Thursday. The customer controls access into the home and can watch the delivery remotely via the camera. The company said it would share more details ahead of the planned fall launch.

"Now, we can serve customers not in just the last mile, but in the last 15 feet", wrote Marc Lore, CEO of Walmart's USA e-commerce division, in a corporate blog post. (Amzn)In its most recent quarter, Walmart reported US e-commerce revenue rose 37% so it is looking to leverage the tool that gives it its biggest edge over Amazon, whose overall USA e-commerce sales are eight times greater than Walmart's, according to eMarketer: Walmart's thousands of stores.

While Gatick and other self-driving vehicles could ultimately figure into home deliveries, Walmart sees nearer-term potential for using them in "hub and spoke" deliveries from supercenters to remote pickup locations, Ward says, such as one from a New Orleans supercenter to a pickup point in Metairie, La., that's a 40 minute drive from the store.

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