Published: Sat, March 09, 2019
Markets | By Otis Pena

Walmart to make ‘every effort’ to keep greeters with disabilities

Walmart to make ‘every effort’ to keep greeters with disabilities

"Jay will transition to his new job in late April (after April 26th)".

His new job title will be "self-checkout host" and Adam will greet customers by the self-checkout.

Catlin, who is legally blind and uses a walker, was previously offered jobs last week as a cashier or a photo lab assistant, neither of which he would have been able to do as he is legally blind, lacks the finger dexterity to count money, and can't move around the photo lab in his walker.

Walmart spokesman Kory Lundberg told The McDowell News that Melton will work the same hours and get paid similar to what he earned as a greeter.

Within the last week, more than 16,000 people have signed a petition to keep Jay employed at Walmart.

Anthony Johndrow, a corporate reputation adviser, said that Walmart's hiring of disabled workers could have been a story the retailer celebrated. Has always had a smile on his face and makes you feel welcome.

"I'm confident I can still do it", Spencer said.

The petition stressed how much Melton loves his job-"what Jay loves most is watching Carolina basketball, going to church, and working at Walmart"-before offering an explanation for why Walmart's policy shift could push him out a job".

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Walmart has since said it would extend the deadline for greeters with disabilities but did not specify for how long. This means that the job now requires the ability to stand for long periods of time, lift 25-pound parcels, check receipts, write reports, and help with product loss investigations.

Thankfully, Walmart listened to an impassioned community and did "the right thing by letting Jay stay", according to one commenter on the Facebook post. Only yesterday did the fact that door greeters will soon lose their jobs at the big-box retailer become apparent.

Walmart has instructed its store managers to work with each affected employee to help them find another role in their store, according to Foran's note. "We don't think those two are mutually exclusive".

The Americans With Disabilities Act does not preclude companies from changing their job descriptions and requirements as they see fit for their business goals.

"Let me be clear: If any associate in this unique situation wants to continue working at Walmart, we should make every effort to make that happen", Foran wrote.

In a pilot program rolling out the host role, Walmart said more than 80 percent of former greeters were able to find new jobs. As many greeters are disabled and/or elderly, this has caused concerns among both potentially affected employees and their advocates.

Walmart says it is striving to place greeters in other jobs at the company and the title of greeter will be officially eliminated April 26. The extra time, he said, will give Walmart a chance to explore how to accommodate such employees.

Foran also said Walmart has already made offers to many greeters, including those with physical disabilities, and expects this will continue for many more across the country over the coming weeks.

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