Published: Wed, January 02, 2019
Electronics | By Kelly Massey

IPhone XS Max catches fire in man's pocket

IPhone XS Max catches fire in man's pocket

Citi Research analyst William Yang cut his overall iPhone shipment forecast by 5 million, to 45 million, for the first quarter, with demand for the iPhone XS Max predicted to drop by 48 percent.

Hillard further stated, "From the time of first noticing the fire and between removal of the trousers and taking the phone out of my pocket and placing it outside, I inhaled A LOT of smoke". At this point, Hillard made the decision to exit the lunch room and remove his trousers. "Later in the day, the team told me about the video that the office security camera captured", he added.

Check out the photos below-shared via iDrop News.

Citi Research on Friday slashed its first-quarter production estimates for Apple's iPhones and almost halved expectations on the costliest iPhone XS Max, joining other brokerages in lowering forecast amid reports of weak demand.

He also claims he inhaled "A LOT of smoke".

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"Later in the evening, I went directly to the Apple Store with the burned/melted remains of the phone, case, and plastic screen protector". Once the offer expires, Apple will likely bring the fee back to around Rs 6,500 in India. He explained the incident to a manager, who said she would send out a senior technician. According to Hillard's version of events, he took the burnt phone into an Apple Store and was left waiting for 40 minutes, after having already spent 20 minutes answering questions.

In the meantime, Hillard tells iDropNews that he may take legal action in the near future.

"I was given no other option and was told that nothing could be done for me in store if they could not keep the damaged phone".

Hillard says he was not satisfied with how this all transpired, so he took back possession of the damaged phone, returned home with it, and called the Apple Care line. "The manager then came up to me and said that this is the only way that I could receive a replacement phone". Hillard is now contemplating legal action. As for what Apple is working on for next year, we've got some ideas on that too. He also expects compensation for his wireless service, which he was not able to use while his phone is in limbo, and for his time discussing the matter with Apple.

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