Published: Fri, November 09, 2018
Electronics | By Kelly Massey

Watch out for bogus warnings to downgrade Windows 10

Watch out for bogus warnings to downgrade Windows 10

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The delay of the Windows 10 October 2018 Update has apparently resulted in some unexpected frustrations for certain OEMs according to a report by Petri's Brad Sams who has spoken to several company employees off the record.

Many are facing a Windows Activation troubleshoot dialog box that says the device is running on a Windows 10 Home key while in fact, the device has Windows 10 Pro installed in it.

Microsoft support owes these users an apology as the activations were legitimate, it was Microsoft's servers that were wrong. Microsoft is aware of the issue and is now working on a fix.

Feedback from Reddit seems to indicate that the issue is largely affecting users that upgraded to Windows 10 Pro from a Windows 7 Ultimate or Windows 8.1 Pro installation as part of the free upgrade program years ago.

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The agent also confirmed that the Windows activation troubleshooter is telling some Windows 10 Pro users that that they have a Windows 10 Home license, as others have reported, and advised ignoring the message while Microsoft works on a fix.

Starting with the Windows 10 April 2018 Update, we embarked on a journey to help reduce the number of distractions you encounter when you're trying to get in the zone.

Microsoft has just released an Emerging issue announcement about current activation issue related to Pro edition recently. There is a known issue with Microsoft Activation servers and the company is working on a fix.

Our engineers are working tirelessly to resolve this issue and it is expected to be corrected within one to two business days.

Previously the app was only available preloaded on compatible PCs from brands like Lenovo, but Alexa is now available from the Windows 10 store.

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