Published: Fri, August 24, 2018
Electronics | By Kelly Massey

Mobile hack may have exposed data of 2 million customers

Mobile hack may have exposed data of 2 million customers

Users caught up in the breach would be contacted with further instructions, T-Mobile said, though the company didn't say how or when that would happen.

T-Mobile announced on Thursday that a possible security breach may have affected 2 million customers. One or more of the following pieces of personal information have been potentially compromised: name, billing zip code, phone number, email address, account number, and whether the account is prepaid or postpaid.

According to the company's website, on 20 August 2018, T-Mobile's inhouse security team noticed unusual activity that was immediately "shut down".

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Affected customers can expect to receive a text from the carrier, if they haven't already. The malicious party did not get access to any financial data, social security numbers, or passwords. No other details on the incident have come out. For more information, you can contact customer care by dialing 611, using messaging on or the T-Mobile app, or use iMessage with Apple Business Chat.

This is not the first time this year that T-Mobile's cybersecurity practices have come under scrutiny. The breach was caused when "an worldwide group" of hackers accessed a server through an API which was said not to have any "very sensitive data" available through it.

"Out of an abundance of caution, we wanted to let you know about an incident that we recently handled that may have impacted some of your personal information", T-Mobile US warned.

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