Published: Tue, July 03, 2018
Electronics | By Kelly Massey

Samsung phones are sending photos to random contacts without permission


There's no definitive list of Samsung phone models affected yet, and the issue may be related to recent software updates pushed to phones. On Samsung's Galaxy S9 support board, a user said Samsung Messages became buggy after an T-Mobile RCS/advanced messaging update on his phone.

The most common devices mentioned in the reports are the Samsung Galaxy S9/ S9+ and Galaxy Note 8, so if you have an older device, you might be in the clear, but don't bet on it. Samsung is aware of the issue and its engineers are working to find the source and the solution to the problem.

Some Samsung users are complaining that their smartphones randomly sent photos and scheduled texts to contacts. "Concerned customers are encouraged to contact us directly at 1-800-SAMSUNG", Samsung said in a statement.

IN A DISTURBING development for anyone with photos on their phone and their boss's phone number, the world's largest smartphone maker is investigating claims its handsets have started sending private photos to phone contacts at random. If you can answer "yes" to both, then you'd better make sure you're using a texting app other than Samsung Messages for the time being. However, T-Mobile told Gizmodo that it's not a T-Mobile issue.

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Users have theorised that the problems could be caused by the rollout of Rich Communications Service (RCS) on certain carriers in the US.

Samsung and T-Mobile didn't immediately reply to CNET's requests for comment. I think it has something to do with the Samsung SMS app being updated from the Galaxy Store.

So we're asking - is this affecting you? First, you can go into its app settings and revoke Samsung Message's ability to access your storage, which means it won't be able to send anything stored on your phone, including photos.

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