Published: Wed, June 20, 2018
Markets | By Otis Pena

Not-so-sweet Dunkin Donuts sign

Not-so-sweet Dunkin Donuts sign

The sign urged employees to tell on other employees for using languages other than English inside the store.

Dunkin' Donuts has since released a statement regarding the controversy and revealed the sign has been removed from the store.

'While her intent was to address a customer service and satisfaction issue, the franchisee determined her approach was inappropriate and confirmed the sign has been removed'. Gillian Morley a news producer at WBAL-TV posted a picture of the sign on Twitter and it seems the world is not happy.

Social media users were quick to call out the company on Twitter.

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Abhi Sheth, who identified himself as an assistant manager of the franchise at 1020 W. 41st Street, declined to comment on the language or history of the sign, and did not say when it was taken down.

"The sign reads in part, "If you hear any of our staff SHOUTING in a language other than ENGLISH" to call management with the name of the employee and in return, get a coupon for a free product". He told WBAL-TV that he put up a similar sign in the past and that customers had complained about it.

When the franchise owner deemed it to be inappropriate, it was removed.

In a statement, Dunkin' Donuts said a general manager of the shop posted the sign "based on her personal judgment". He said it was an old sign.

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