Published: Sat, June 02, 2018
Markets | By Otis Pena

Walmart is launching a same-day, text-order delivery service

Walmart is launching a same-day, text-order delivery service

Fleiss said one of the technologies that will usher retail into the future will be the ability to have a personalized shopping experience through text messaging and online chat.

Walmart Inc (WMT.N) is starting a new same-day delivery service where customers can place orders using a text message, another step in its effort to scale up its e-commerce offerings and compete with rival Inc (AMZN.O). Sound appealing? There's one big catch. Adding to the appeal is Jetblack's support for products from certain other stores, too.

Walmart's new Jetblack service costs $50 every month - but you won't have to do the buying. The incubator, known as Store No. 8, just launched Jetblack, a concierge-style service for requesting stuff and getting it really quickly.

It'll be interesting to see if these kind of personal shopping services can differentiate themselves in markets already well-acquainted with same-day shipping.

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The new $50 per month service called Jetblack is launching in NY, offering "curated shopping recommendations" using both artificial intelligence and professional assistants.

Operating in the NY boroughs of Manhattan and Brooklyn, it offers same-day and next-day deliveries from Walmart, and its retail partners, which are expected to include local boutiques and luxury retailers. There's no minimum spend, on-demand access to category experts, and curated recommendations if you want them.

It's unclear when Jetblack will expand into other cities.

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