Published: Wed, May 16, 2018
Sci-tech | By Patricia Wade

What Is 'Google One' And Do You Need To Care?

What Is 'Google One' And Do You Need To Care?

The company said paid Drive storage plans will be automatically upgraded to Google One. That's right. 2TB of Drive storage for only $9.99/month.

Pricing has been released - but only for USA customers.

The base package for Google Drive (100GB for $1.99 per month) is sticking around and will be the entry level option for anyone trying to buy into some cloud space, but a new $2.99/200GB tier will be available.

The transition to Google One from the existing Google Drive will, however, be a gradual one with users in the USA among the first to be upgraded to the new standard. Look out for an email confirming your upgrade to Google One, where you can manage your storage plan and benefits.

One of the greatest features of Google One is free 24-hour access to customer support.

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The tech giant will upgrade all existing storage plans to Google One accounts starting with the U.S. and a global rollout will follow. "We hope to build those out over time", she noted. Many support channels for Google products lead you down a path to the Google Product Forums which are staffed for the most part with volunteer experts. Maybe a single subscription to all Google consumer services, including Drive, YouTube Red and Play Music (or whatever becomes of that)? You can use this space to accommodate anything, from Google Photos to oversized emails. While I've never had a need for such a feature, I'm sure there are many paying Drive customers who have asked for the feature. With Google One, you can add up to five family members to your plan and simplify storage under one bill.

One of the most common requests we've received is for storage plans to be sharable within a family. Similarly, a monthly payment of $299.99 will let users have access to 30 TB of storage.

In addition, Fontaine noted that users with paid storage accounts also tend to be heavy Google users in general, so combining storage and support seemed logical.

For everyone else, we're working to bring Google One to you later this year. The old 1TB plan has been replaced by the new 2TB plan at the same price. No solid dates have been announced but Google states the new features will be rolling out in stages over the coming months.

So, what is Google One exactly?

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