Published: Wed, May 16, 2018
Sci-tech | By Patricia Wade

Apple hit with class-action lawsuit over 'defective' MacBook Pro keyboard

Apple hit with class-action lawsuit over 'defective' MacBook Pro keyboard

Of all the iPads Apple has to offer now, the main iPad would be the iPad Pro since it comes with tons of new tech and features but of course, it does not come cheap as well.

While Apple does provide a one-year warranty on the laptops, along with a support page that details how to properly clean the keyboard, the company has done little to take steps in mitigating the situation or preventing the keyboard from failing at all.

In the complaint, it notes that the butterfly-mechanism keyboards can become unresponsive when small amounts of dust or debris are introduced to them. Users have reported issues such as stuck keys, general reliability concerns, keys randomly double registering, and more. "The legal firm behind the lawsuit, Girard Gibbs LLP, makes no mention of having to experience these issues in order to join".

Many people frustrated with Apple's butterfly keyboard design are hoping that the company turns things around with the next-generation MacBook lineup.

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The class action is being spearheaded by the law firm Girard Gibbs which notes on its website that it's now investigating complaints that the keyboard on Apple's 2016 MacBook Pro design is defective.

The backlash and criticism surrounding the keyboard design on Apple's refreshed MacBook Pro continues to pick up steam. There have been no indications of this in the rumor mill so far, though that's not to say Apple isn't hard at work on a solution. Sentiment, however, seems to have grown more negative over the previous year, so it will be interesting to see how things have changed.

Do you have problems with your MacBook or MacBook Pro keyboard?

Apple states that due to the slim design of the laptop, it was necessary to include a butterfly-mechanism keyboards, in order to maintain a slim profile which has always been the aesthetic standard of their products. Let us know in the poll below and elaborate down in the comments.

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